Legal

Privacy Policy

Your privacy is paramount. This policy explains how we collect, use, and protect your personal information with the utmost discretion.

1. Information We Collect

We collect information that you voluntarily provide when engaging with our services:

  • Contact Information: Name, email address, and phone number when you submit enquiries or contact forms.
  • Membership Information: Identity verification documents, professional references, and other information required for membership approval and ongoing service.
  • Booking Details: Preferences, scheduling information, and special requirements for arranging companionship services.
  • Payment Information: Billing details processed securely through our payment providers. We do not store complete payment card details.
  • Communications: Records of correspondence between you and our team for service delivery and quality assurance.

2. How We Use Your Information

Your information is used exclusively for:

  • Processing membership applications and verification
  • Arranging and coordinating companionship services
  • Processing payments and maintaining billing records
  • Communicating about bookings, services, and enquiries
  • Ensuring the safety and security of our companions and members
  • Complying with legal obligations

We never sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Protection & Security

We implement rigorous security measures to protect your information:

  • All data transmissions are encrypted using industry-standard SSL/TLS protocols
  • Personal information is stored on secure, access-controlled servers
  • Staff access to client information is strictly limited on a need-to-know basis
  • All staff and companions are bound by comprehensive non-disclosure agreements
  • Regular security audits and updates to our protection measures

4. Confidentiality & Discretion

Discretion is fundamental to our service. We maintain strict confidentiality regarding all client identities, bookings, and interactions. Billing statements appear under a neutral company name. We never disclose client information except as required by law or with your explicit consent.

5. Third-Party Services

We work with carefully selected third-party providers for:

  • Payment Processing: Secure payment transactions handled by PCI-compliant providers
  • Website Hosting: Secure infrastructure for our online presence
  • Analytics: Anonymous usage statistics to improve our services

These providers are contractually bound to protect your information and use it only for the specific services they provide to us.

6. Cookies & Tracking

Our website uses essential cookies for functionality and anonymous analytics to understand how visitors use our site. We do not use tracking cookies for advertising purposes. You may configure your browser to refuse cookies, though this may affect site functionality.

7. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy, or as required by law. Membership records are retained for the duration of membership plus seven years for legal and accounting purposes. You may request deletion of your data at any time, subject to legal retention requirements.

8. Your Rights

Under applicable data protection laws, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Object to or restrict certain processing activities
  • Request a copy of your data in a portable format
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details below.

9. International Transfers

Your information may be processed in countries outside your residence. We ensure appropriate safeguards are in place for any international transfers, including standard contractual clauses approved by relevant data protection authorities.

10. Changes to This Policy

We may update this policy periodically. Significant changes will be communicated to active members. The current version is always available on our website.

11. Contact Us

For privacy-related enquiries or to exercise your data rights, please contact us at privacy@elitesociete.co or through our secure contact form. We aim to respond to all requests within 30 days.

Last updated: January 2025